Customer Care

Find answers to common questions 24/7

Be sure to access the Customer Support Portal for common questions you can get answered immediately.

Attention Customer Portal users! The URL for our Customer Portal is being updated on Thursday, 30-Nov. The URL will change to:
Please update any bookmarks that you may have to the new URL after the change on 30-Nov. For a short period of time, your existing bookmarks will continue to work and you’ll automatically be redirected to the new URL.

Report a critical issue

Please report all critical issues to Customer Care by telephone so we can resolve your issue as quickly as possible.

US & Canada Toll Free 877 367 2269
US Direct 817 567 9792
or 800 591 6747
Japan Direct 0120 137 197
Europe Direct 31 36 7999299
Uruguay Direct 598 2 518 7418
South Africa Toll Free 800 980 441

Click here for a listing of additional toll free numbers in your region.

Open a new support request

Fill out the case form below with your issue, question or request for Sabre Hospitality Solutions. You only need to submit a case one time for each topic.

Contact Information
Company/Hotel Information
Additional Information

Trust Customers
If you are a Trust Customer, please contact the Trust Global Helpdesk:

North America +1 800 591 8736
EMEA +49 (0)69 664 19 300
Asia Pacific +49 (0)69 664 19 300

Click here to access the Trust Customer Portal
If you need your username / password, please contact the Trust Global Helpdesk.

InnLink Customers
+1 800 525 5864

To access the InnLink Customer Area, log in here.