Case Studies

Our customer success stories

See how our customers and partners are experiencing the benefits of Sabre Hospitality’s Solutions

Digital Marketing Programs

Luxury Resort & Spa Case Study

Montage Resort & Spa, Laguna Beach
www.montagelagunabeach.com

Montage Resort & Spa, which opened in February 2003, is a 262-room ultra-luxury resort located in Laguna Beach, California, serving both affluent leisure travelers and group business clientele. The property is the recipient of many prestigious awards including: Conde Nast Traveler's Annual Reader's Choice Awards - Ranked #2 U.S. Resort (November 2004) and Spa Montage - Five Stars from Mobil Travel Guide (April 2005), "100 Best Places to Stay" - Robb Report Luxury Resorts (2006), Voted One of "The World's Best Hotels" - Travel + Leisure Magazine (2006), and "Best of the Best" -Celebrated Living (2006).

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Hotel Management Company Case Study

Destination Hotels and Resorts
www.destinationhotels.com

Destination Hotels & Resorts is one of the industry's leaders in the management and marketing of high-quality independent properties, many of which were successfully converted from major brand affiliations. Over the years Destination Hotels & Resorts, a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, has grown to be the fifth largest independent management company in the United States, managing a portfolio in excess of a billion dollars.

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Website Design and SEO Program

Spa Resort Case Study

Lake Austin Spa Resort
www.lakeaustin.com

Lake Austin Spa Resort, located outside of Austin Texas, offers world-class spa services and has been honored by the Zagat Survey as the Number Five Spa in the U.S. and by Condé Nast Traveler, Travel + Leisure and Luxury Spafinder magazines as a Top U.S. Spa.

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Online Marketing Campaign Management

Case Study: Online Advertising - Re-targeting

AKA

http://www.hotelaka.com

AKA is a collection of eight luxury extended-stay properties within the Washington DC, Philadelphia and New York metro areas with plans to expand to Los Angeles and London. They specialize in extended stays of seven nights or more and offer the luxury and comfort of a fully appointed condominium with the convenience of hotel amenities.

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City Hotel Case Study

The Hay-Adams
www.hayadams.com

The Hay-Adams is a 145 room independent, luxury hotel located directly across from the White House, in Washington, DC. The AAA Four Diamond property, and member of Leading Hotels of the World, is ranked on Conde Nast Traveler's Gold List as one of the Top 75 North American Hotels.

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Complete Distribution

Larkspur Landing increases RevPAR 9.7% after moving to the SynXis Platform, including Voice Agent, for Complete Distribution

"By implementing the RedX platform across all channels we simplified our inventory and revenue management function, allowing us to maximize market share. Switching our reservation offices to Voice Agent really improved our sales agents' ability to sell across our brand. SynXis is a great partner - they listen to feedback and make sure we are involved in product enhancements."
Michael J. Sherwood, Vice President, Revenue Management, Larkspur Hotels and Restaurants

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SynXis Solutions Boost LodgeWorks Reservations By 15% With A Single-Image of Inventory

"SynXis stood out amongst the competition not only for their technology and integration tools but for their willingness to meet some of our very specific needs as a management company. Their ability to work with us to address all reservation types and guest payment scenarios was particularly impressive and after seeing the results we are confident that we selected the right partner."

Christen Garb, Vice President, Revenue Management and Distribution, LodgeWorks

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SynXis Booking Engine

The Trump Hotel Collection

The Trump Hotel Collection includes the highly acclaimed Trump International Hotel & Tower New York, Trump International Hotel & Tower Chicago, Trump International Hotel Las Vegas, Trump International Hotel Waikiki Beach Walk, Trump SoHo New York, Trump Ocean Club International Hotel & Tower Panama, and the newly opened Trump International Hotel & Tower Toronto. Trump Hotels are notable for their luxury, 5-star quality, and the collection is a member of Preferred Hotels & Resorts.

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Case study: Portuguese chain increases reservations through their Website by over 190% after implementing Sabre Hospitality's SynXis Booking Engine booking engine

Vila Gale was founded in 1986 and has since established itself as one of the largest Portuguese hotel groups with 23 hotels in Portugal and Brazil. Their core values are innovation, reliability, ambition, guarantee, accessibility, efficiency and freedom to meet their long term objective to "always be close to" their customer.

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Reporting & Analytics

Magnolia Hotels adds SynXis Digital Marketing and RezTrack Reporting Tools, Improves Year Over Year Bookings By Almost 12%

"We need the flexibility to try new and innovative marketing programs and know immediately what works to drive more business and what doesn't. All the data we need is available in the RezTrack Report and SynXis' Digital Marketing Portal. Together these tools have been a tremendous help in guiding us on where to spend our marketing dollars to ensure the highest return."

Mike Pratt, Vice President, Sales & Marketing, Magnolia Hotels

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Channel & Revenue Management Consulting

SynXis assists Grand Hotel Amstelveen with Revenue Management Strategy; Hotel sees year-on-year revenue growth of 105%

"SynXis has a huge wealth of knowledge within its team, and we are pleased to be able to benefit so greatly from this. We couldn't imagine that just making these changes could make such an enormous difference!"

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Revenue Management Consulting

Crane's BeachHouse Implements SynXis Revenue Management Program, Increases Off-Season Bookings By Nearly 40%

"I need to wear many hats to get my job done, but with the SynXis Revenue Management services I can relax and trust that all of my online rates are in parity. SynXis has given us a means to information and strategy that we would not be able to afford on our own and we have seen incredible results since working with SynXis."
Cathy Balestriere, General Manager, Cranes Beach House

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SynXis Property Manager

Canalta Achieves Operations and Revenue Management Impact from SynXis Property Manager

Canalta Hotels has grown dramatically over the past 35 years, operating 38 midscale properties across Western Canada. With their fast growth and commitment to excellence, Canalta's need for a scalable and reliable property manager is crucial to provide their Legendary Hospitality to guests.

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Channel Connect

Vantage Saw a 130% Increase In Revenue After Switching from an Extranet to Channel Connect

Vantage Hospitality is an award winning, trend setting brand with properties in the budget to upscale hotel markets. Their fast growing international brand offers hotel owners the resources of a franchise but with the freedom to operate their own business.

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"We selected Sabre for their leading distribution technology, but in particular for their experience in the area of increasing hotels and chains' exposure via electronic channels and over the last several months have watched our GDS productivity across our group increase!"

Tara Fox, Sales Executive - OTA, Scenic Hotel Group