SynXis InstaSite Case Study
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The Rock House Hotel

The Rock House Hotel's charm, elegance, and island sophistication were not characterized on its website.

The Rock House Hotel's transformation has gone from a private home, to a bed and breakfast and now into a luxury boutique hotel. Imagine the vibrant and colorful features of the Harbor Island Bahamas landscape. It doesn't take much to get inspired and want to transport yourself immediately into the scene. However, as the hotel transformed the property, it had unkempt its website.With careful remodeling and attention to detail from the Sabre Hospitality SynXis InstaSite web design team, Rock House Bahamas now has a website that displays the uniqueness of the property and inspires guests to book their rooms.

Rock House today has evolved to become the standard for elegance, island sophistication and superior service and with a quick turnaround, they were able to redesign their website to provide guests and visitors a complete experience.

SynXis InstaSite dramatically improved guests' first impression and booking experience for Rock House Bahamas.

Before SynXis InstaSite

Rock House Bahamas Before InstaSite

With SynXis InstaSite

Rock House Bahamas with SynXis InstaSite

The hotel's homepage was crowded and its navigation did not entice visitors to experience the property's accommodations and features to get them to book.

The Challenge

Rock House Bahamas lacked the ability to engage with guests online because of an outdated website. With unclear navigation, the website was not device responsive and hard to maneuver on a mobile phone. Using an antiquated booking process, a spreadsheet and a phone, Rock House Bahamas created a look-to-book barrier for its guests. Without a conversion-driving booking engine, the hotel saw a low level of direct bookings.

The Solution

After collaborating with the Sabre Hospitality team, Rock House Bahamas switched to SynXis InstaSite in combination with the SynXis Booking Engine. The simple website building process and content management system provided Rock House Bahamas a quick process to launch their website within 3 business days. The hotel's new website is a beautiful, device response website that increases engagement and conversions.

Rock House Bahamas 3

Rock House Bahamas 4

To learn how you can transform your hotel website, into an inspiring booking engine, visit the SynXis InstaSite page or contact your Sabre Hospitality Account Manager.

"We selected Sabre for their leading distribution technology, but in particular for their experience in the area of increasing hotels and chains' exposure via electronic channels and over the last several months have watched our GDS productivity across our group increase!"

Tara Fox, Sales Executive - OTA, Scenic Hotel Group