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Articles
November 4, 2022
Bridging the gap in hospitality: how to connect teams to elevate service
The hospitality industry is under more pressure than ever – reduced team sizes, coupled with post-COVID customer wariness and increased schedule changes have led to a real operation pinch point. How can hoteliers use technology to relieve the fulfilment and operational challenges that they face today?
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Articles
October 11, 2022
Sabre and TUI Group complete phase one of innovative strategic partnership
Sabre Hospitality and TUI Group, one of the world’s leading tourism businesses, have launched phase one of their strategic partnership, integrating the Sabre portfolio into TUI’s Tour Operator portfolio by connecting TUI directly to Sabre’s Central...
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Article
May 30, 2019
How in-room AI is giving hotels a competitive advantage
AI and voice search aren’t just coming to a hotel near you. In many cases, they’re already here. Several brands now offer in-room Amazon Alexa devices to help personalize guest experiences; Amazon the in-room assistant integrates...
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Article
July 12, 2017
Bing is bringing bots to local businesses. Here’s how hoteliers can prepare for this new technology
Photo credit: Microsoft Chatbots allow brands to communicate and sell to customers in a way that’s informal, easy-to-use and fun. And they’re quickly becoming a key information and shopping channel, with eMarketer reporting that 67 percent of Millennials say...
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Article
March 20, 2017
Emerging technologies hoteliers can leverage now: Chatbots, augmented reality, location beacons and more
It’s an exciting time for hoteliers. New technologies are enabling deeper understanding of guests and providing a host of opportunities to enhance operations, service and support. Our recent webinar, “Emerging Technologies Redefining the Hotel Experience,” provides a window...