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Resource
May 19, 2023
Retailing Excellence Special: 5 myths about SynXis Retail Studio – Issue 5
5 myths on SynXis Retail Studio that keep hoteliers fixated on hospitality's current, crippling mindset: "I sell a room and I measure success by average daily rate and average occupancy."
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Articles
May 1, 2023
Retailing Excellence Special: “Only Policies? Well, not really…” – Issue 4
Early adopters of SynXis Retail Studio are catching the vision of where the market is heading, it’s all about elevating the guest experience through expanding the array of offerings across all categories.
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Articles
April 28, 2023
Retailing Excellence Special: Strengthen Your Brand Equity on SynXis® Retail Studio™ – Issue 3
Retailing Excellence on SynXis Retail Studio enables hoteliers to build their brand via advanced content management and flexibility.
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Articles
March 29, 2023
Retailing Excellence Special: Best Practices for a Hotelier Taking First Steps in Retailing – Issue 2
Are you just embarking on your retailing journey in hospitality? Wondering if you are setting up your first virtual store in the right way? This retailing special provides some "Best practices for a hotelier taking first steps in retailing".
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Articles
March 15, 2023
Retailing Excellence Special: The Shift to Retailing is a Change in Mindset – Issue 1
In the hospitality industry, the revenue management approach is shifting from traditional and current mindsets to a more holistic retailing mindset. An example of the current revenue management philosophy is as follows, “I sell a room and maybe a few things here and there, but I measure success by average daily rate and average occupancy.” The difference in holistic retailing mindset: “I sell what my guests want, and I measure success by total revenue.” Let’s breakdown this holistic retailing approach into two main components:
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Press Release
June 27, 2022
Sabre takes hotels into the future of retailing with SynXis Retail Studio
New technology helps hoteliers retail goods, services, experiences and policies – enhancing the guest experience and diversifying revenue streams
Pilot customer Cordis Hotels & Resorts sees increase of 53% in experience sales, 46% in merchandise sales and 35% in services sales -
Press Release
May 9, 2022
Sabre advances hotel retailing with acquisition of Nuvola
Nuvola’s dynamic hotel task management and operational capabilities will enable Sabre’s innovative vision for the future of hospitality retailing
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Article
August 26, 2021
The Rise of Staycation Hotel Packages
Hotels occupy a unique space in travel today enabling guests to achieve a unique experience without having to venture long distances. As parts of the Asia-Pacific region reopen, but business travel restrictions and international borders remain...
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Article
August 13, 2019
High-tech and high-touch: A hospitality oxymoron?
Change is inevitable. And so is technological growth. With the increasing levels of innovation, waking up with new technology and changing guest expectations is the everyday norm. No one has been hit harder by changing consumer...