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March 7, 2024
The Concept of Attribute Based Selling in Hospitality Technology
The concept of Attribute Based Selling (ABS) has gained various interpretations in the realm of hospitality technology. It has been at the core of many ideas applied in the development of retailing products at Sabre Hospitality....
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December 5, 2023
Retail Special : The Rewards of Embracing E-commerce Best Practices
Through SynXis Retail Studio, we empower hoteliers to boost ancillary revenue by seamlessly transitioning to a new era of retailing.
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November 10, 2023
Harnessing the Power of Gift Cards, and Other Ways to Unlock Total Revenue
As today’s travelers seek more personalized experiences, hoteliers need to develop holistic retailing strategies that go beyond the guest room. Activating purchase touchpoints that include flexible gift cards and other ancillary products can help maximize revenue.
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May 19, 2023
Retailing Excellence Special: 5 myths about SynXis Retail Studio – Issue 5
5 myths on SynXis Retail Studio that keep hoteliers fixated on hospitality's current, crippling mindset: "I sell a room and I measure success by average daily rate and average occupancy."
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May 1, 2023
Retailing Excellence Special: “Only Policies? Well, not really…” – Issue 4
Early adopters of SynXis Retail Studio are catching the vision of where the market is heading, it’s all about elevating the guest experience through expanding the array of offerings across all categories.
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April 28, 2023
Retailing Excellence Special: Strengthen Your Brand Equity on SynXis® Retail Studio™ – Issue 3
Retailing Excellence on SynXis Retail Studio enables hoteliers to build their brand via advanced content management and flexibility.
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March 29, 2023
Retailing Excellence Special: Best Practices for a Hotelier Taking First Steps in Retailing – Issue 2
Are you just embarking on your retailing journey in hospitality? Wondering if you are setting up your first virtual store in the right way? This retailing special provides some "Best practices for a hotelier taking first steps in retailing".
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March 15, 2023
Retailing Excellence Special: The Shift to Retailing is a Change in Mindset – Issue 1
In the hospitality industry, the revenue management approach is shifting from traditional and current mindsets to a more holistic retailing mindset. An example of the current revenue management philosophy is as follows, “I sell a room and maybe a few things here and there, but I measure success by average daily rate and average occupancy.” The difference in holistic retailing mindset: “I sell what my guests want, and I measure success by total revenue.” Let’s breakdown this holistic retailing approach into two main components:
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August 8, 2018
ONYX Hospitality Group Achieves 40% Increase in Conversion Rates with Changes to their Booking Engine
ONYX Hospitality Group