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UX


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UX
  • Article

    Tips & Advice

    July 6, 2020

    2020 State of Hotel Website Traffic – A Benchmark Study of Hotel Websites

    Growing up, I revered Pete Sampras as the G.O.A.T. (Greatest of All Time) in men’s tennis as he dominated 14 grand slams. That changed when Roger Federer shattered every record in the book, dominating the game...

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  • Article

    Tips & Advice

    June 29, 2020

    WCAG and Accessibility: Is Your Hotel Fully Accessible to All Online Visitors?

    When hotelier websites and booking tools are properly designed and coded, people with disabilities can use them. However, currently many travel sites and tools online are developed with accessibility barriers that make them difficult or impossible...

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  • Article

    Tips & Advice

    June 22, 2020

    Styling for Positive User Experience on Your Hotel Website

    Setting your hotel brand apart is crucial to establishing a firm customer base. This is true of small, independently owned hotels, as well as national chains. But your hotel lobby isn’t the only place style matters....

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  • Article

    Tips & Advice

    June 11, 2020

    Get to the Point and Get More Bookings

    I often hear “people don’t read.” And while research shows reading patterns have changed in the last 10-20 years, people do scan text content for relevant information and read more carefully when narrowing choices. The same three things that hotel shopping decisions revolve around are therefore...

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  • Article

    Tips & Advice

    June 7, 2020

    Optimize your booking engine layouts

    What is a web layout? A web layout is a skeletal framework that defines how the information will be structured and organized on the web pages. It’s foundational to the user experience on any website, more...

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  • Article

    Tips & Advice

    March 6, 2020

    Create a Picture-Perfect Booking Experience for Guests

    In our first blog, we covered a number of learnings our team has gathered over the years that are proven to positively impact a hotel’s booking performance. Each finding had to do with enhancing the user...

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  • Article

    Tips & Advice

    February 17, 2020

    Top 9 Ways to Enhance Your Hotel’s Booking Engine UX

    What will make travelers convert to guests? This is the prevailing question our User Experience (UX) team, architects, and developers are frequently asked by hoteliers. As a hotelier, you’ve probably thought about this question, too. Since...

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