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Articles
August 15, 2023
The Importance of Metasearch
Imagine you told everyone you know about your hotel. Your best friend, your neighbor, every loved one in your life. They all know your hotel is the best. It’s got the best rooms, the best views,...
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Articles
July 24, 2023
Unlocking the Power of Guest Reviews With Smart Technology
In recent years, social media and guest reviews have made a profound impact on the hotel industry. Savvy hotel operators who are willing and able to use guest feedback to improve their service can boost satisfaction and increase bookings, especially if they’re equipped with the right guest engagement software.
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Articles
June 30, 2023
Performance Max for Travel Goals
Have you ever asked a parent of young children if they have a favorite kid? The answer you’ll resoundingly hear is the cliché, “I love all my children the same.” Google, the company that owns 93%...
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Articles
June 10, 2023
Sabre Hospitality achieves Elite partner status with Expedia Group Partnerships
May 2023: Expedia Group has recently announced its Elite and Preferred Connectivity partners for 2023, recognizing the top providers of high-quality tools, capabilities, and user experiences for connected properties. Among the 11 Elite partners chosen was Sabre Hospitality, a recognition to how we enable hoteliers Go Beyond by surpassing limits, solving daily challenges, and outpacing the competition, so hoteliers can be more and do more.
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Articles
June 2, 2023
How to pick the right guest chat tool for your property
Providing an outstanding guest experience is instrumental in driving repeat stays.
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Articles
May 10, 2023
How one idea changed the landscape of hotel operations
Juan Abello is the creator of Nuvola and he now serves as a VP of Product Management at Sabre Hospitality. I sat down with Juan to talk about his career, the inspiration for Nuvola, and what’s next.
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Articles
May 1, 2023
Retailing Excellence Special: “Only Policies? Well, not really…” – Issue 4
Early adopters of SynXis Retail Studio are catching the vision of where the market is heading, it’s all about elevating the guest experience through expanding the array of offerings across all categories.
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Articles
April 28, 2023
Retailing Excellence Special: Strengthen Your Brand Equity on SynXis® Retail Studio™ – Issue 3
Retailing Excellence on SynXis Retail Studio enables hoteliers to build their brand via advanced content management and flexibility.
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Articles
March 29, 2023
Retailing Excellence Special: Best Practices for a Hotelier Taking First Steps in Retailing – Issue 2
Are you just embarking on your retailing journey in hospitality? Wondering if you are setting up your first virtual store in the right way? This retailing special provides some "Best practices for a hotelier taking first steps in retailing".
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Articles
March 15, 2023
Retailing Excellence Special: The Shift to Retailing is a Change in Mindset – Issue 1
In the hospitality industry, the revenue management approach is shifting from traditional and current mindsets to a more holistic retailing mindset. An example of the current revenue management philosophy is as follows, “I sell a room and maybe a few things here and there, but I measure success by average daily rate and average occupancy.” The difference in holistic retailing mindset: “I sell what my guests want, and I measure success by total revenue.” Let’s breakdown this holistic retailing approach into two main components:
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Articles
November 19, 2022
3 travel tech trends shaping the future of Hospitality
The atmosphere and levels of attendance at World Travel Market 2022 highlighted that the travel industry is as thriving and vibrant as ever. But what does the future hold for the industry?
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Articles
November 10, 2022
Why Total Revenue Will Power the Future of Hotel Retailing
Most hospitality brands consider revenue per available room (RevPAR) as their primary success metric, but this measurement is limited to occupancy and rates. To generate greater revenue and increase guest satisfaction, hoteliers need to focus on total revenue, which includes experiences that go beyond the room.