About Hospitality Solutions
Hospitality Solutions is the hospitality technology provider behind some of the world’s leading hotel brands. Powered by our flexible, reliable, next-generation hotel tech solutions, hoteliers can unlock new possibilities by surpassing limits, solving daily challenges, and outpacing competition.
A long history of success in the global travel industry
Hospitality Solutions helps hoteliers operate efficiently, drive revenue, and deliver personalized travel experiences.
Hosted on Google Cloud, Hospitality Solutions offers unmatched background and experience to our partners. Our purpose-built hotel tech solutions are designed by a team that hoteliers can trust on a platform they can depend on.
What makes Hospitality Solutions the partner of choice for hoteliers?
Hospitality expertise
Hospitality Solutions is made up of account management, solutions engineering, customer support, training, and product management teams that are relentlessly focused on hospitality customers and their unique needs. Our team even includes former hoteliers who have in-depth experience and knowledge of the industry.
Innovation investments
As part of our longstanding commitment to customers, Hospitality Solutions’ imaginative team is continually striving to improve our offerings. From usability enhancements to new products and service improvements, we’ve invested millions in hotel technology innovations since 2016.
Comprehensive solutions
Simplified systems help you focus on what matters, which is why we offer a wide range of solutions powered by a single platform. From a virtual introduction through acquisition and distribution services to a personalized experience throughout travelers’ journeys, our products support dependable guest connections.
Supportive partnership
Hospitality Solutions gives hoteliers the confidence and the capabilities to achieve limitless possibilities. By investing in our customers and offering around-the-clock access to hospitality and technology experts, we provide a smooth transition into the community and ensure success from initial launch to optimizations.
Getting results for some of the biggest hotel brands
$25B
total room sales annually
11B
shopping requests per month
200
countries and territories
40%
of the world’s leading hotel brands
It all started with SynXis®
Hospitality Solutions is the company behind SynXis®—the leading global hospitality commerce and distribution platform
The SynXis® Central Reservation System was originally designed to level the playing field for independent hotels and small chains competing in the global marketplace. Over the past 15 years, the platform has grown to serve all market segments from independent properties to large global chains.
Today, SynXis is the industry’s leading platform, integrating across critical hospitality systems to optimize distribution, operations, retailing, and guest experience. It connects property management and central reservation systems in a meaningful and unique way, providing a single system of record for reservation and guest information and driving operational efficiency.
The SynXis platform also powers Hospitality Solutions’ Studios, where hoteliers can harness the full power of SynXis to drive innovation, streamline connections, and focus on what matters most—the guest.
Hospitality Solutions doesn’t stop there
Your success is our success, and we are continually investing in solutions to meet your evolving needs.
Backed by one of the biggest names in travel technology, Hospitality Solutions has the staying power to continuously invest in stability, security, and product longevity and implement new methods at any scale. Since 2016, we’ve made a cumulative technology investment of approximately $362M, demonstrating our ongoing commitment to investing in hoteliers and travelers around the world.
Broad capabilities for a wide range of needs
Serving every type of hotel, in any part of the globe.
Hospitality Solutions enables hoteliers to create their hospitality with the right tools to configure distribution, retailing, and operations in 40% of the world’s leading hotel brands across 200 countries and territories.
With a global perspective on the hospitality industry and a deep understanding of the daily challenges hoteliers face, we offer a rich foundation of experience to support hoteliers by leveraging a single system of record to drive accuracy, speed, and insight across all channels.
Hospitality Solutions works with customers of virtually every size, including:
- Boutique hotel chains
- Global hotel chains
- Independent hotels
- Global partners
