Operations Studio
Operations Studio from Sabre Hospitality consists of a task management and guest communication solution as well as our property management system (PMS). Together, these tools enable hoteliers to Go Beyond disjoined solutions and deliver service that keeps guests coming back by helping you manage tasks, communications, and daily operations more efficiently and effectively.
Go Beyond disconnected hotel comms and operations
Whether you are a small independent hotel or a large global chain, keeping day-to-day operations running smoothly is a tedious science. To elevate service and ensure guest satisfaction, you need technology built for efficiency, accuracy, and reliability. Operations simplify task management, property management, and communication services for hotels, helping you optimize operations while improving the guest experience.
Empower your staff
Amplify productivity among your teams with task management and guest communication on the Nuvola™ platform. Accelerate staff training times and boost satisfaction with a solution created by former hoteliers who understand day-to-day hotel operations. Leverage cloud-native, tablet-friendly technology to eliminate synchronization issues and support property management on the go.
Delight your guests
Increase your hotel’s operational efficiency by abandoning complex systems and switching to intuitive solutions for task management, guest engagement, and property management. Give your teams more time for meaningful guest interactions that remind guests why they travel. Anticipate guest needs and deliver proactive service, strengthening your daily hotel operations while driving guest satisfaction.
Promote your brand
Exceed brand standards and boost customer satisfaction scores and property ratings with connected tools that enhance visibility, productivity, and accountability between your front-of-house and back-of-house teams. Manage your property with confidence and ensure teams are delivering the level of service you expect with comprehensive reports, real-time status updates, and alerts.
Operations solutions optimize operations at every level
Operations solutions are designed to help hoteliers create consistently elevated service that builds confidence among staff and guests.
Nuvola™
Simplify hotel operations and elevate service at once
Nuvola is a task management and guest engagement solution that connects teams, tasks, and guests on a single platform. Created by former hoteliers who understand the daily challenges of hospitality, the platform lets you easily assign and track tasks between teams, communicate across departments, and optimize operations while enhancing the overall guest experience. Plus, it seamlessly integrates with your PMS.
SynXis® Property Hub
Drive efficiency and simplify property management from anywhere
SynXis® Property Hub is a cloud-native PMS designed to support daily hotel operations. Using intuitive workflows, hospitality teams can complete tasks more efficiently and focus more time on creating meaningful guest interactions. Its integration with the SynXis® Central Reservation System allows you to pull from a single system of record for rates, reservations, and guest information—ensuring accuracy and reducing risk.
Operations by the numbers
Operations Studio lets you exceed guest and employee expectations while doing more with less.
Of existing Nuvola customers agree that it’s easy to use*
Properties currently using SynXis Property Hub
Tickets created in Nuvola in 2023
*Source: May 2023 Nuvola Customer Survey
See what our customers have to say
We have found this tool (Nuvola) very useful regarding the collaboration among the staff. This app is friendly and easy to communicate each requirement.
– PBX Manager
User friendly, a lot of features, security and the handover part are great. The team learned it very quickly.
– Director of Front Office
Having one vendor for both the booking engine and property management system (SynXis® Property Hub) is extremely helpful when troubleshooting issues. The system is user-friendly and easy to train desk staff for day to day needs.
– Group Accommodations Facilitator
