Retail Studio
Hospitality Solutions provides hotel retailing solutions that help you unlock endless opportunities to expand your offerings. Drive more conversions, expand your revenue, and differentiate your brand while creating more unforgettable moments for your guests.
Generate revenue beyond the room with Retail
Hospitality is more than just filling rooms—it’s about creating moments that remind guests why they travel. Hospitality Solutions’ hotel retailing technology unlocks new opportunities to expand your offers through experiences, services, policies, and goods.
Drive more revenue
Sell anything, including on- and off-property experiences, merchandise, gift cards, and vouchers. Empower guests to enhance their stay with a wider range of offers and activities, leading to higher conversion rates and an increase in ancillary revenue.
Delight your guests
Personalize guest stays with tailored recommendations and strategic upsells. Leverage machine learning to identify the best offers for guest segments, delivering tailored experiences and higher conversions.
Differentiate your brand
Bring your brand to life by curating a storefront that highlights your unique offerings and can deliver memorable moments for guests. Showcase your property in creative ways to drive total revenue and outpace the competition.
The most comprehensive retail solution in hospitality
Retail, a powerful toolset comprised of SynXis® Retailing and Gift Cards & Vouchers, enables hotels to unlock new revenue streams at every stage of the guest journey.
SynXis® Retailing
Enable choice and accelerate revenue with more selling opportunities
SynXis Retailing uses predictive analytics powered by machine learning to simplify retail merchandising for hotels and suggest curated experiences for guests at the time of booking. Guests can purchase room or non-room offerings that they value through a single attribute-based model, enhancing the quality of their experiences and increasing your total revenue.
Gift Cards & Vouchers
Enable the gift of choice
Empower guests to find the perfect gift in a matter of clicks. Expand your hotel’s merchandising strategy to unlock immediate revenue and build loyalty with our comprehensive solution. With expertise in global gift card distribution including production and fulfillment, we will help you streamline your gift card operations, develop a new revenue stream, and delight your guests with the power of choice.
Achieve greater success with integrated hotel retail solutions
When you can sell more, everyone benefits. Here’s what you can achieve when you harness the full power of Retail
Projected ancillary revenue of top-performing stores
Average spend per ancillary booking when an ancillary reservation is made
Increase in revenue when migrating from legacy gift card providers due to our advanced capabilities
