Hotel retail services that turn guest interactions into revenue
Grow revenue beyond room bookings with personalizing every step of the guest journey
- Easily manage offers across all channels
- Automatically recommend the right add-ons for every guest
- Deliver memorable stays that boost revenue and build loyalty
Powering over 40% of the world’s leading hotel brands
SynXis Retailing: Personalize guest offers,
boost conversions
average spend per ancillary booking
increase in
hotels using SynXis Retailing
projected ancillary revenue of top-performing stores
curated offers
Source: Hospitality Solutions Data
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The most robust hospitality retailing solution
SynXis Retailing brings the full power of retailing to hospitality, enabling hotels to drive total revenue by selling their unique offers during any stage of the guest journey.
Advanced personalization
Create unforgettable guest experiences by showcasing the unique features, amenities, and services that set your property apart. Highlight what makes your hotel special so guests feel excited from the moment they book.
Direct channel integration
- Bookers can add and manage ancillary offers during room booking and any time before check-in
- All purchases completed in a single itinerary with confirmation
Case Study: Marc & Rose
Before implementing Hospitality Solutions’ merchandising solution, SynXis Retailing, Marc & Rose Hospitality relied on a legacy system that made it difficult to manage and scale their ancillary offerings effectively.
“The revenue team is much more comfortable trying new add-ons because there are more tools to configure them…we are booking more revenue simply from having those additional options available.”
– Vice President of Marketing & Brand Management, Marc & Rose Hospitality Group
average order value for experiences
projected ancillary revenue for 2025
