Home » SynXis Retailing: Boost Revenue and Guest Experience

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Hotel retail services that turn guest interactions into revenue

Grow revenue beyond room bookings with personalizing every step of the guest journey

  • Easily manage offers across all channels
  • Automatically recommend the right add-ons for every guest
  • Deliver memorable stays that boost revenue and build loyalty

Powering over 40% of the world’s leading hotel brands

SynXis Retailing: Personalize guest offers,

boost conversions

$
300

average spend per ancillary booking

90
 %

increase in
hotels using SynXis Retailing

$
1
M+

projected ancillary revenue of top-performing stores

1800
 +

curated offers

Source: Hospitality Solutions Data

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The most robust hospitality retailing solution

SynXis Retailing brings the full power of retailing to hospitality, enabling hotels to drive total revenue by selling their unique offers during any stage of the guest journey.

Advanced personalization

Create unforgettable guest experiences by showcasing the unique features, amenities, and services that set your property apart. Highlight what makes your hotel special so guests feel excited from the moment they book.

Direct channel integration

  • Bookers can add and manage ancillary offers during room booking and any time before check-in
  • All purchases completed in a single itinerary with confirmation
SynXis Retailing - Hospitality Solutions - Direct Channel Integration chart

Case Study: Marc & Rose

Before implementing Hospitality Solutions’ merchandising solution, SynXis Retailing, Marc & Rose Hospitality relied on a legacy system that made it difficult to manage and scale their ancillary offerings effectively.

“The revenue team is much more comfortable trying new add-ons because there are more tools to configure them…we are booking more revenue simply from having those additional options available.”

– Vice President of Marketing & Brand Management, Marc & Rose Hospitality Group
$
174
$
500
K+

average order value for experiences

projected ancillary revenue for 2025